Check your inbox for an email from Oaktone with your personal upgrade code. Enter it at checkout, and check out with the same email address you used for your original purchase (if Shop Pay fills in a different email, choose "Check out as guest" and enter the original one). The code works once, on either edition, and it does not expire. No support ticket, no proof of purchase.

Didn't get a code? Reply to any Oaktone email from the address you bought with and we'll send it.

Your credit works toward either Taz 3 Lite or Taz 3 Pro. Your credit is not tied to the edition you bought last time.

If you bought Taz in the last 6 months, you have a free upgrade to Taz 3 with the edition depending on which previous version of Taz you purchased:

If you bought Taz 6 to 12 months ago, you get credited what you paid:

If you bought more than 12 months ago, either edition of Taz 3 is 50% off. Thank you for the years!

Note, the credit can only be used once.

No. Taz SP has been discontinued.

However nothing stops working. Your Taz SP installation is yours to keep using for as long as you like.

And because retiring Taz SP was our decision rather than yours, Taz SP owners who bought within the last 6 months receive Taz 3 Pro for free. Buy with the email you used for Taz SP and the credit applies automatically.

Your Ableton Live sets carry over untouched because Taz reads your cues from Ableton locators and scenes, not from a proprietary project file. Therefore, upgrading changes nothing about the sets you've built. When you open a set with Taz Pro, the Pro features simply become available: Spoken Slates start generating, a Show Presets panel appears in your CueList, and Taz Remote can be switched on.

If you’re unsure which version or edition you’ve purchased or your discount isn’t working, just contact us with the email address you used to buy your original product, and we’ll help you out.